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USER SATISFACTION SURVEY

LABORSTA Internet

The ILO Bureau of Statistics is carrying out an on-line survey of this website with a view to assess user satisfaction regarding availability, completeness and timeliness of information. If you are interested in collaborating in this exercise, please reply to the following questions. Thank you for your time and effort.

1. Did you visit LABORSTA Internet to find
Statistics for one or several countries for one topic Yes No
Statistics for one country for several topics Yes No
Statistics for more than one country for several topics Yes No
Methodological information about national statistical sources Yes No
Other, please specify
2. Did you find the statistics or information you were looking for? Yes No (Click here to go to 4.)
3a. If relevant, please indicate your opinion regarding the statistical series you found
Which series? Choose one, if many
Very poor Poor Medium Good Excellent No opinion or Not relevant
Adequacy of time series
Country coverage
Person coverage
Metadata and footnotes
Standard units
Other aspect: (specify)
Very poor Poor Medium Good Excellent No opinion or Not relevant
3b. If relevant, please indicate your opinion regarding the methodological information you found
Which topic? Choose one, if many
Very poor Poor Medium Good Excellent No opinion or Not relevant
Completeness
Level of details
Structure
Adequacy for the series
Other aspect: (specify)
Very poor Poor Medium Good Excellent No opinion or Not relevant
4. How do you assess the quality of the "Welcome" page?
Very poor Poor Medium Good Excellent No opinion
Relevance
Clarity of explanations for searches
Ease of navigation
Comments:
5. How do you assess the quality of the "selection" and "result" pages?
Very poor Poor Medium Good Excellent No opinion or Not relevant
Ease of data selection
Speed for download/view pages
View page clarity
Ease of use of downloaded results
Comments:
6. How often do you visit LABORSTA Internet?

Daily

Weekly

Monthly

Quarterly

Yearly

Infrequently

First time
7. How did you arrive at our website the first time?
Via search engine (like Google, Yahoo etc.)
Link in another website (please specify)

National statistical office

Ministry of labour

University

Other (specify)
8. Are there other labour statistics you would like to find on LABORSTA Internet in future?
Please specify
9. How does your experience with LABORSTA Internet compare to other international statistical websites?
Much better Equivalent Much worse
General presentation
Timeliness of updates
Level of desegregation
On-line help
Download possibilities
Downloaded results
Comments:
10. Any suggestions to improve LABORSTA Internet?
Please specify
11. Which type of user do you represent?
Government (central/local)
International institution/organisation
Financial institution
Other Public institution
Private enterprise, association
Worker/Employer organisation
Student/Researcher
Media
Other (specify)


Your replies are much appreciated.



To consult our database, please click on this link: Laborsta data base on-line system    
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 Updated 31 July 2007, by VA.

For further information, please contact the Bureau of Statistics
at Tel: +41.22.799.8631, Fax: +41.22.799.6957 or E-mail: stat@ilo.org

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